Wild Country Voluntary Recall Classic and Anodised Rocks
We have received the following voluntary recall Wild Country have issued on certain batches of Wild Country Anodised and Classic Rocks.
For the safety of all of our customers we are issuing an immediate recall of certain batches of Wild Country Classic Rocks and Anodised Rocks.
If you own any Wild Country Classic Rocks and/or Anodised Rocks that were purchased any time from January 2010 onwards please read this notice carefully and follow the instructions "How to Identify the Product", so that you can ascertain whether your product is from one of the affected batches.
Reason for the recall:
Following a recent failure in use of a Classic Rock, in which fortunately no injury occurred, we conducted an in depth investigation and an extensive testing programme. Following the testing of over 17,000 Rocks we found some units that did not achieve their rated strength. The rated strength of Rocks varies, depending upon the size, from 4kN to 12kN. In a very small number of cases the failure load was below the units rated strength and in some cases below 7kN; a peak load that can be realistically achieved during a fall.
The problems that we found were most apparent in Classic Rocks batch JBE. However, we cannot guarantee that other batches and Anodised Rocks are not also affected and therefore have taken the decision to recall all units with the identified batches noted below.
Our first priority is always the safety of our climbing and mountaineering colleagues and customers, therefore we have taken the decision to recall the Rocks with the identified batch codes.
We apologise for the inconvenience this may cause, and thank you in advance for your cooperation in helping us to recover as many of the affected Rocks as possible.
How to identify the product:
The products affected by this recall are Classic Rocks and Anodised Rocks, with any of the following batch codes; AG AH BII JBE.
>>> DOWNLOAD THE INSTRUCTIONS CONCERNING THE VOLUNTARY RECALL<<<